Q&A
HomeTel By Regal embraces the concept of Home + Me + Hotel, offering hassle-free long stay experiences that can satisfy all your daily needs from three hotel brands under Regal Hotels International – Regal Hotels, Regala Hotels and iclub Hotels.
Long Staying package guarantees a stable room rate during the contract period and eliminates the procedures of frequent room change, booking renewal, keycard update, and so on. Moreover, guests can enjoy exclusive facilities and privileges of “Live SMART” which are designed for long staying guests. (For more details, please refer to Live SMART page)
Rental period is from 7 days, subject to room availability and hotel’s confirmation.
Guests must provide passport or HKID card for issuing the license agreement.
Yes, please call the related hotel or fill in the online reservation form for registration first.
No commission fee is needed.
No additional fee is needed for normal daily usage.
To meet the needs of different guests, our hotels offer a diverse range of facilities for guests, including swimming pool, fitness center, self-service laundry, communal lounge and kitchen, children playroom, and more. Facilities may vary from hotel to hotel, please contact hotel for details.
Bed linen, basic furniture and electronic appliances, bath and personal care product are equipped for every room.
Yes, hotel provides regular housekeeping service for every guest room.
Q1
What is HomeTel By Regal?
HomeTel By Regal embraces the concept of Home + Me + Hotel, offering hassle-free long stay experiences that can satisfy all your daily needs from three hotel brands under Regal Hotels International – Regal Hotels, Regala Hotels and iclub Hotels.
Q2
How long is the rental period?
Rental period is from 7 days, subject to room availability and hotel’s confirmation.
Q3
What kind of document(s) do I need to provide upon reservation?
Guests must provide passport or HKID card together with Hong Kong corresponding address proof for issuing the license agreement.
Q4
Do I need to make an appointment before the visit?
Yes, please call the related hotel or fill in the online reservation form for registration first.
Q5
When is the check-in and check-out time?
Check-in and check-out time are subject to room availability and hotel’s confirmation, please contact hotel for details.
Q6
How much commission fee is needed?
No commission fee is needed.
Q7
Any charge for water, electricity and Wi-Fi usage?
No additional fee is needed for normal daily usage.
Q8
What amenities are included in room?
Bed linen, basic furniture and electronic, bath and personal care product are equipped for every room.
Q9
Are linens included in rent?
Yes, linens are provided.
Q10
Any cleaning service provided by hotel?
Yes, hotel provides regular housekeeping service for every guest room.